Privacy policy

This Privacy Policy applies to our online store operated on the SHOPLINE platform. We are committed to protecting the personal information and privacy of our users in accordance with applicable laws and platform regulations. Please read this policy carefully to understand how we collect, use, store, share, and protect your information.

1. Information We Collect

1.1 Information You Provide

We collect personal information that you voluntarily provide, including your name, email address, phone number, shipping address, and payment details. Payment information is processed securely by authorized payment partners of SHOPLINE.
This information is used to process orders, deliver products, provide customer support, and ensure account security.

1.2 Automatically Collected Information

We may automatically collect certain information when you visit our store, including your IP address, device type, browser information, browsing behavior, and usage data.
This information helps us improve website performance, prevent fraud, and enhance your shopping experience.

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to recognize your preferences, maintain login status, and optimize service functionality. You may adjust cookie settings through your browser.

2. How We Use Your Information

We use collected information only for legitimate purposes, including:

• Processing and fulfilling orders

• Providing customer service and after-sales support

• Sending order and shipping notifications

• Improving website functionality and user experience

• Ensuring platform security and preventing fraud

• Complying with legal obligations

3. Sharing of Personal Information

We do not sell your personal information. We may share your information only with trusted third parties necessary for order fulfillment, including:

• SHOPLINE (platform service provider)

• Logistics and delivery partners

• Payment processing services

• Legal or regulatory authorities when required by law

All third-party service providers are obligated to protect information in compliance with applicable data protection laws.

4. Data Storage and Security

We implement reasonable security measures, including encryption, access control, and regular security audits, to protect your personal information from unauthorized access, disclosure, or misuse.
Order information is retained as required by tax and legal regulations. Account information is stored during the account validity period and will be deleted or anonymized after account cancellation.

5. Your Rights

You may exercise the following rights regarding your personal information:

• Access and review your personal data

• Correct inaccurate or incomplete information

• Request deletion or restriction of data processing

• Withdraw consent for non-essential data collection

We will respond to valid requests in a timely manner in accordance with applicable laws.

6. Minors’ Privacy

Our store is intended for use by individuals aged 18 and above. We do not knowingly collect personal information from minors. If such information is found to have been collected, it will be deleted immediately.

7. Third-Party Links

Our store may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before use.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our store with the revised effective date. Your continued use of our store constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through our official customer service channels.